FAQs

Frequently Asked Questions

  1. What is the minimum order quantity?

    The minimum order quantity is 20 pieces.

  2. Can I customize the packaging with my company logo?

    Yes. All gift boxes can be customized with branding and packaging options.

  3. Do you ship internationally?

    Yes, we offer worldwide shipping.

  4. Can I create my own custom gift box?

    Absolutely. You can select products, packaging, and branding based on your needs.

  5. Who handles packaging and shipping?

    WorldBrandBox handles the packaging, preparation, and shipping process.

  6. How long does production take?

    Production and delivery times depend on the project size and customization requirements.

  7. Is the online custom design tool available for all box sizes?

    The online 3D custom design feature is currently available only for the three predefined box sizes displayed on the Design Your Box page. These sizes are specifically optimized for live online preview and visualization.

  8. Can I fully customize other box sizes?

    No. All other gift boxes and packaging solutions can’t be customized online. You may request a quote for any other size or customization.

    For boxes outside the online 3D designer, customization options include:

    • Logo replacement
    • Branding adjustments
    • Printed inserts
    • Packaging personalization

    Preview mockups and custom visual proposals are available upon request through our Request a Quote process.

  9. What does “Design Your Box” include?

    The “Design Your Box” feature allows clients to preview and customize selected packaging styles online using the available 3D design system. This feature currently applies only to the three standard packaging sizes available within the design platform. For fully custom projects or additional box dimensions, our team provides personalized design support and quotation services.